Tuesday, February 10, 2009

Everybody loves to talk about retail training! But…actions speak louder than words!

Everybody loves to talk about retail training!

But…actions speak louder than words!

Every leading retailer today aspires for having a trained personnel, but the big question is : Is training a quick-fix solution or a long term investment ….
Are retailers looking at training people as a long term strategy or something that produces quick results given the need of the hour!


Needless to say, everyone recognizes the fact that training is critical…but what is training supposed to deliver?

I have been confronted by such questions in my career and I see training adding value to the organizations over a period of three years, equivalent to any profitability model in business.

Training is very important but if training is a one off intervention it leads to no-results.
Training should be a combination on in-house expertise as well as outsourced consultants who can add value to the organization based on their widespread experience

Each retailer today should aim at creating in-house academies , which produce trained people on an on-going base.

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